Poonam Cardoso completed her Bachelor of Health Studies (Honours) degree with a major in Health Management at York University in Toronto, Ontario. In 2015, she received her Project Management Institute Certification. As the Research Business Operations Officer, she manages the financial, contractual, planning, operational, and resource needs of the Institute. For the past sixteen years, she has worked with Dr. Côté in other capacities; during this time, she has developed expertise in the management of large evidence-based research projects.